Scope #back to top
Software Details #back to top
- Subscribers can be added to a list manually or by importing a list of contacts from a text or CSV file. Subscribers can also be added via a double opt-in HTML form which automates confirmation.
- The Software uses SMS credits with an option to use 1 credit for a 128-character message length and 2 credits for a 282-character message length.
- The system sends each message with the required opt-out message.
- Three package options include basic, premium and deluxe. Each package includes text credits in an amount based on the package purchased.
- The number of SMS credits display in real time within the general tab of the plugin. Also, in the general tab is a button to buy more credits that automatically adjusts the SMS balance when the purchase is completed.
- Premium and Deluxe packages include a birthday opt-in form
- The deluxe package includes a coupon generator that allows for the creation of unlimited coupons with customization options and html call to action options that can link to a phone number or any URL.
- Coupons can easily be inserted into the SMS message.
- Coupons have 3 call to action options including download only (for printing or showing on a mobile device), click to call (html), or click to buy or download (html)
- Once created, coupons can be edited, cloned, and deleted.
- The deluxe packages include installation and premium support.
- Updates are automated for all users.
The Software offers all of these features:
- Send SMS to individual subscribers.
- Send SMS to one or more lists.
- Include a link to terms and conditions in opt-in form.
- Create and customize message in any number of opt-in forms.
- Choose an option to give a free opt-in gift.
- Create unlimited lists that you manage.
- View subscriber numbers within each list.
- View character count as you enter message text.
- Include minified links in text message.
- Automatically inserts required opt-out message in each SMS sent.
- Send SMS immediately or schedule.
- Receive sent data with each campaign.
- Buy low-cost SMS credits within your account.
- View SMS credit balance within your account.
- Create a birthday gift opt-in form (premium).
- Manage birthday gift easily (premium).
- Create, edit, and clone coupons from built-in coupon generator (deluxe)
- Easily select and insert any coupon (deluxe).
Plugin Purchase options
- Basic Package $14.95/month
- eZ SMS Blaster plugin for WP
- 500 Text Credit Signup Bonus
- Unlimited opt-in forms
- Email Support
- Premium Package $24.95/month
- eZ SMS Blaster plugin for WP
- eZ SMS Blaster plugin for WP
- Unlimited opt-in forms
- Birthday opt-In form with gift management
- Email Support
- Deluxe Package $39.95/month
- eZ SMS Blaster plugin for WP
- 1500 Text Credit Signup Bonus
- Unlimited opt-in forms
- Birthday opt-In form with gift management
- Built-in Coupon Generator
- Installation
- Premium Support
Text Credits
Additional text credits can be purchased by clicking a button within the plugin producing access users account where they can buy credits. Text credit prices are as follows:- a. 1,000 Credits $20
- b. 2,500 Credits $40
- c. 5,000 Credits $75
Fees and Payment for Services #back to top
- Payment for the eZ SMS Blaster plugin is achieved via eCommerce using a PayPal payment gateway with an option for major credit card usage outside of PayPal. Customer responsible for maintain a valid credit card within their account. Payment failure not resolved within 7 days will result in account suspension and inactivation of plugin license.
- Payment for Test Credits is achieved via eCommerce using a PayPal payment gateway with an option for major credit card usage outside of PayPal.
Support policy #back to top
Refund policy #back to top
Installation Service #back to top
Purchase Period and Upgrades #back to top
Transfer of License #back to top
Liability #back to top
Privacy #back to top
Security and Bulk SMS Regulations #back to top
- Automated opt-out messages are sent with each text that remove subscribers from a list where the subscriber has requested to be removed.
- The plugin requires that the plugin user checks a box confirming they have permission to import contacts into a list created within the software.
- HTML opt-in forms require a double opt-in by SMS to confirm a subscriber’s permission to be added to a list. The prospective subscriber must also check a box indicating their agreement with terms and conditions included with the opt-in form.
- All phone data collected is encrypted within a highly secure database where it is stored.
- The software permanently removes mobile phone number data upon request by any subscriber within a particular list.
Customer Responsibilities:
- To hold all process and backend collateral of The Software as confidential.
- To be completely responsible for use of the Software in their advertising and marketing and coupon usage.
- Not to hold the Company liable for the Customer’s failure to profit from use of the Software.
- Not to hold the Company responsible for inability of the form code to function in 3rd party software.
- Not to hold the Company responsible for technical problems related to the Customer’s failure to keep the Software updated.
- To use their purchased license for a single domain which is activated in the Software.
- Not to hack or attempt to duplicate the Software.
- Not to sell usage of the Software to other companies.
General Data Protection Regulation (GDPR) #back to top
Introduction
The General Data Protection Regulation (GDPR) was designed to harmonize data privacy laws across Europe, to empower EU citizens with respect to their personal data, and to reshape the way organizations approach data privacy. It came into effect on May 25, 2018. Simply put, EU residents now have greater say over what, how, why, where, and when their personal data is used, processed, or disposed. The reach of the GDPR extends even beyond the borders of the EU. Any organization that markets products and services to individuals in the EU is obligated to comply with the GDPR, regardless of where in the world that company is located. Webpuzzlemaster’s area of service is limited to North America. As such, we are not obligated to meet GDPR standards. We do however believe that it is in the best interests of our company and our customers to afford many of the same protections that GDPR provides to EU citizens. Below are some of the steps we have taken to reach this goal.Our Responsibilities
The GDPR divides responsibility for data protection between data controllers and data processors. Data controllers determine what data they collect, the purpose of that data collection, and the means, while data processors assist them to complete these tasks efficiently. In the SMS marketing ecosystem, our business subscribers decide when and how to operate the SMS software. As such they act as data controllers. Webpuzzlemaster’s built-in tools help companies comply with laws that assure permission based SMS campaigns. These are detailed under Security and Bulk SMS Regulations in this document. As a data processor, it is our obligation to:- Only process or transfer personal data on instructions from our customers, the data controllers.
- Assist our customers with requests from end users, affiliates, and authorities on privacy-related matters.
- Take reasonable and appropriate measures to secure personal data, and submit to regular auditing and testing.
- Encrypt mobile phone number data from imported and opt-in contact lists that is stored within a secure database on our server.
- Only make encryted list data available to users for the purpose of sending SMS to their lists for their SMS marketing campaigns.
- Permanently remove mobile phone number data upon request by any subscriber within a particular list.
- Formally document our privacy and security practices and procedures.
- Enter into contracts which reflect these obligations with our customers.
The Obligations for Data Controllers
The GDPR significantly expands the responsibilities of data controllers. This is optional for users of our software within North America. Should data controllers wish to comply with GDPR, they should understand what personal data they collect, where it is stored, and with whom it is shared. This should be integrated within their own website privacy policy that:- Specifies a legal basis for processing personal data, such as end user consent or a legitimate interest.
- Provides end users with relevant information regarding the use of their personal data and give them meaningful options over how it is used.
- Respects the rights of data subjects to access their personal data, correct it, request that it be deleted, or receive it in a machine-readable format.
- Adopts reasonable and appropriate steps to ensure the security of personal data.